Privacy policy
Privacy Policy – Earthena Jewelry
At Earthena Jewelry, your privacy is important to us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including our mobile SMS marketing program.
Information We Collect We collect personal information that you provide to us directly, such as your name, email address, phone number, shipping and billing addresses, and payment information when you place an order, sign up for our newsletter, or participate in promotions.
We also collect data automatically through cookies and other tracking technologies, such as your IP address, browser type, referring/exit pages, and device information to enhance your experience on our website.
How We Use Your Information We use the information we collect to:
-
Process and fulfill orders
-
Communicate with you about your order or inquiries
-
Send promotional and marketing communications via email and SMS
-
Send cart reminder messages via SMS (if opted in)
-
Improve our website and customer experience
-
Comply with legal obligations
Email Marketing Communications If you subscribe to receive emails from Earthena Jewelry, we may send you promotional content, product announcements, exclusive offers, and other updates. You can unsubscribe at any time by clicking the link at the bottom of any email. We do not share your email address with third parties for marketing purposes without your consent. We may use third-party email platforms (such as Klaviyo or Omnisend) to manage and deliver these communications.
SMS Marketing Program If you opt in to receive SMS messages from Earthena Jewelry, we will use your mobile number to send marketing messages (such as new drop announcements and cart reminders) and transactional alerts (such as order updates). Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
Abandoned Cart Tracking via SMS Earthena Jewelry’s website uses cookies to help keep track of items you place in your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Third-Party Data Sharing We do not sell your personal information. We may share your information with service providers who help us operate our website and fulfill your orders. The above excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Location Tracking If we ever use location-based services, we will provide clear notice about what data is being collected and for what purpose. At this time, we do not collect or use location-based information.
Analytics and Targeted Advertising We use third-party tools, including Google Analytics and social media pixels, to better understand visitor behavior and deliver relevant ads. These tools may use cookies or similar technologies to collect data about your activity across our site and other websites. You can opt out of targeted advertising through your device settings or via opt-out tools provided by these platforms.
Data Retention We retain your personal information for as long as necessary to provide our services, fulfill orders, resolve disputes, and comply with legal obligations. When we no longer need your data, we securely delete or anonymize it.
Your Rights and Choices You may update, correct, or delete your personal information at any time by contacting us at info@earthenajewelry.com. You may also unsubscribe from email or SMS marketing by using the unsubscribe link provided or replying STOP to text messages.
Cookies We use cookies to remember your preferences and enhance your experience. You may disable cookies in your browser settings, but this may affect site functionality.
Security We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
California Privacy Rights If you are a California resident, you have the right to request access to the personal data we hold about you, request deletion, and opt out of any sale of personal data. To exercise these rights, please contact us at info@earthenajewelry.com.
Changes to This Policy We reserve the right to update this privacy policy at any time. Any changes will be posted on this page. Your continued use of our services after any update constitutes your acceptance of the revised policy.
Contact Us If you have any questions about this policy or how we handle your information, please contact us at info@earthenajewelry.com.
Last updated: August 4, 2025